stray Legal Notice

Our services are available only where local law permits. We do not offer stray in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

stray operates as a multi-product gaming platform offering football sportsbook (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet. This legal notice sets out the terms governing service availability, user eligibility, and our obligations to you.

Service availability and jurisdiction

We do not offer our services in jurisdictions where online wagering is prohibited by law. Access to stray may be restricted or blocked in certain countries, regions, or territories. We at stray reserve the right to refuse service to users in jurisdictions where our operations are not legally permitted. If you attempt to access stray from a restricted jurisdiction, your account may be suspended or terminated without notice.

Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta must verify that their use of stray complies with local regulations. We do not provide legal advice regarding your jurisdiction's laws. You are solely responsible for determining whether access to stray is lawful where you reside. By opening an account on stray, you confirm that you have made this determination and that you are not located in a jurisdiction where our services are prohibited.

Account eligibility and age confirmation

To open an account on stray, you must be of legal age to enter into binding contracts in your jurisdiction. You confirm that you meet this requirement by completing account registration. We do not conduct automated age verification; you are responsible for truthfully declaring your age. If we discover that an account holder is below legal age, we will suspend the account, confiscate any funds, and report the matter to relevant authorities.

You confirm that you are not on any government sanctions list, not subject to money-laundering restrictions, and not prohibited from using online gaming platforms in your jurisdiction. You confirm that your use of stray does not violate any law, regulation, or court order applicable to you. We at stray reserve the right to request proof of age, identity, and address at any time and to terminate accounts that fail to provide satisfactory documentation.

stray operates only where local law permits, and users bear sole responsibility for verifying compliance with their own jurisdiction's regulations.

No license claims and regulatory status

We do not claim that stray is licensed by any government, regulatory body, or gaming commission. We do not represent that we hold a specific gaming license for any jurisdiction. We do not claim partnership with any government agency. Our operations are conducted in jurisdictions where online gaming is legally permissible. Users should not assume that stray operates under a particular license or regulatory framework. We make no warranties regarding our regulatory compliance beyond what is required by the laws of our registered jurisdiction.

If you have questions about our regulatory status, contact our support team. We will provide factual information about our operating jurisdiction. We do not provide legal interpretation of gaming laws or regulatory requirements. If you require legal advice regarding stray's compliance with your local laws, consult an attorney licensed in your jurisdiction. Your decision to use stray should not be based on any assumption about our license status in your country.

Data protection and privacy

Your personal data is protected under our privacy policy and applicable data protection laws. We encrypt your data in transit and at rest. We do not sell your information to third parties. Your payment information (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet credentials) is processed only by authorized payment providers. We maintain detailed records of all transactions for compliance and dispute resolution purposes. Refer to our privacy policy for complete information about data collection, use, and retention.

Dispute resolution and contact

If you have a dispute with stray, contact our support team with documentation of your claim. We will investigate your dispute within five business days and provide a written response. If you remain unsatisfied, you may escalate your dispute to our compliance officer. We maintain detailed records of all disputes and resolutions. If you have legal questions about stray's operations, jurisdiction, or compliance status, contact our legal department at the address provided in our terms of service.

This legal notice is provided for informational purposes only and does not constitute legal advice. The contents of this notice do not guarantee compliance with any specific jurisdiction's laws. We at stray reserve the right to modify this notice at any time. Changes take effect immediately upon posting. Your continued use of stray after changes are posted constitutes acceptance of the modified notice. If you do not agree with this legal notice or any modifications, you must discontinue use of stray and request account closure.